Multiple Signatures - Open Document

In the Works

Trevor Thomas

• Created
• October 24, 2022 19:42

When sending out to multiple parties there is an issue that locks the contract when someone has the document open. Ultimately this makes it very difficult to complete the signing when there isn't visibility on who has it open or how to proceed.

Tested and it didn't seem to go through even when the original signer closed the document.

Further to this dictating the signing order and it not going to the next signer until the previous signature was added would be the end goal.

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• Official comment

  

  Support

  • Created
  • November 14, 2022 10:26

  Hi Trevor,

  Thanks for raising this issue. I can confirm it is a technical issue and will be treated as a bug.

  Your last sentence about choosing the signing order has already been raised as a feature request. You can follow the feature request for updates here: https://zencontract.zendesk.com/hc/en-us/community/posts/9592166757913-Choose-the-order-of-multiple-signatures

  Thanks,

  Joel

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