Error: An unexpected error occurred while generating Microsoft tokens

Rob Jurd

• Created
• May 12, 2025 08:14

Error: An unexpected error occurred while generating Microsoft tokens. Please try again or contact support@zencontract.com. Exception Message: Response status code does not indicate success: 401 (Unauthorized).

 

 

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  Stef Stanway

  • Created
  • February 06, 2026 05:56

  Have you been able to resolve this problem, Rob?

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  Rob Jurd

  • Created
  • February 08, 2026 02:27

  Hi Stef
  Yes, that part is now fixed. Thanks for the follow up.
  The issue now is that attachments are not attaching. Is that already on your radar?
  Cheers
  Rob

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  Stef Stanway

  • Created
  • March 20, 2026 00:16

  Hi Rob,

  I'm a subscriber of ZC (not ZC) and am having numerous issues with 365 integrations (Sharepoint and M365 Sign in). I started reaching out to the community for support.

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  Rob Jurd

  • Created
  • March 20, 2026 03:14

  ah i see, yes we solved it internally.  It was to do with our Entra permissions but i don't know much more than that i'm afraid.  If you don't get anywhere exploring that part, let me know and i'll ask the internal team specifically what they did

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